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(current)
Product/Services
Software for Self Storages
Software for Flea Markets
Software for Antique Malls
Multimedia Services
Careers
Contact
CURRENT OPENINGS
Customer Relationship Executive
Location:
Mangalore
Requirements:
2 + years of call center experience handling voice calls with USA customers
Experience working in a call center or customer-support role
Prior experience in taking reservations and inquiries over the phone is a plus
Any degree or equivalent
Must be willing to work in rotational shifts/night shifts
Should have excellent communication skills in English(both verbal & Written)
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Job Details:
Handle a large volume of inbound and outbound calls in a timely manner
Follow call scripts and use knowledge services offered to go off-script when necessary
Build positive relationships with customer, ensuring that all questions are handled appropriately
Identify customer needs, research issues, resolve complaints, and provide solutions
Collect necessarily details from customers to create inquiries and reservations in the POS application
Maintain ownership of calls throughout the lifecycle of a
caller’s request and ensure prompt follow ups are initiated
Job Code:
Experience:
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SQL Server/Azure Database Administrator
Location:
India - Bangalore/ Mangalore
Requirements:
5 to 9 years of DBA Experience
Excellent knowledge of relational database design concepts, coding of functions, triggers and procedures, debugging and tuning SQL
Knowledge and experience working with SQL Server databases, including advanced SQL and T-SQL
Experience in a multi-SQL server environment
Experience in developing and managing SQL maintenance plans
Experience in tuning SQL server using log files, traces, or 3rd party tools
Demonstrated experience in database normalization
Experience working with multiple logical entity modeling techniques
Ability to translate design specifications into data models
Analyze and determine data structure needs and elements, data relationships and attributes, proposed manipulation, data flow and storage requirements and data output and reporting capabilities.
Develop SQL stored procedures, views and optimize SQL processes in SQL Server and Azure SQL
Expertise in database administration and maintenance, monitoring performance of databases and ensure it is operating at optimum level
Experience working with SQL Server installation/upgrading procedures
Knowledge of setting clustering, tuning, troubleshooting of Performance tuning, SQL Backup & Recovery
Develop data retrieval queries and optimize data queries within programs for performance and maintainability
Constructing and optimizing complex SQL queries to support data querying requirements
Ability to identify problems with database systems, and effectively communicate solutions to team
Monitor database activity and usage and allocate necessary resources for the databases to function optimally
Well-versed with creation of SSIS packages for data migration
Exposure to working with SQL databases in Azure environment and knowledge of managing Azure resources to ensure optimal performance in Azure environment
Familiar with creation of in-memory tables and Stored Procedures and natively compiled SQL queries
Ability to work in a dynamic multi-team environment as well as independently
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Job Details:
5 to 9 years of experience in production environments with both SQL on-premise installations and SQL Azure
Strong analytical and problem-solving abilities
Ability to learn new database concepts quickly
Bachelor's degree in Engineering or MCA or similar
Excellent written and verbal communication skills, and documentation skills
Job Code:
Experience:
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